Legal
Website Privacy Policy
Effective
Looking for an app or game policy?This policy explains how Viltora ("we", "us") handles personal information when you visit viltora.com or contact us through it. Each of our apps and games has its own privacy policy, listed on the Privacy Policies page.
Summary
- We don't use analytics, advertising or tracking cookies on this website.
- We only collect what you choose to send us through the contact form or by email.
- We use your details only to reply to you and discuss your project. We never sell them.
Information we collect
Information you give us
When you use the contact form we receive:
- your name and email address;
- optionally, your phone or WhatsApp number and company name;
- the type of project, budget range and the message you write.
If you email us, call us or message us on WhatsApp, we receive the details you share there.
Information collected automatically
Our hosting provider, Vercel, keeps standard server logs for security and reliability. These may include your IP address, browser type, the page you requested and the time of the request. We don't use them to identify or profile visitors.
Cookies
The public website doesn't set cookies or use similar tracking technologies. Our private editing area (/admin) uses strictly necessary security cookies for our own staff only.
How we use your information
We use the information you send us to:
- reply to your enquiry and prepare proposals or estimates;
- communicate with you about a project you start with us;
- keep records needed for legal, accounting or security reasons.
Our legal basis (where GDPR applies) is your consent when you contact us, the steps needed before entering into a contract with you, and our legitimate interest in running and protecting our business.
Who we share it with
We don't sell or rent personal information. We share it only with service providers that help us run this website, under their own privacy and security commitments:
| Provider | Purpose |
|---|---|
| Vercel | Website hosting and server logs |
| Formspree | Delivering contact form messages to our inbox |
| Email provider | Receiving and replying to your messages |
We may also disclose information if the law requires it, or to protect our rights, users or the public.
Embedded content
Some blog articles include videos from YouTube or Vimeo. These are loaded in privacy-enhanced mode where available, but the video provider may receive information such as your IP address when you play a video. Their own privacy policies apply.
How long we keep it
We keep enquiry messages for up to 24 months after our last contact, unless we start working together — then we keep project records for as long as needed for the project and for legal and accounting obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, and to object to or restrict how we use it. To make a request, email hello@viltora.org. We'll reply within 30 days. You can also complain to your local data protection authority.
Security
We use HTTPS across the site, limit access to personal information to people who need it, and choose providers with strong security practices. No method of transmission or storage is 100% secure, but we work to protect your information.
Children
This website is intended for businesses and is not directed at children under 13 (or under 16 in the EU). We don't knowingly collect their personal information.
International transfers
Our providers may process data in countries other than yours, including the United States. Where required, they use appropriate safeguards such as Standard Contractual Clauses.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
Contact us
Questions about this policy or your data: hello@viltora.org